When you select the product that you wish to purchase, an estimated delivery date will be displayed. This date is dependent on the quantity available in-stock and whether there are customizations required.
At the moment, we only ship to Singapore addresses.
We accept payment via credit cards and/or direct debit via Internet Banking. Currently, the following credit/debit cards are accepted: American Express, JCB, MasterCard, and Visa.
Unfortunately, we do not accept any payments via installments. All payments must be made in full, upon purchase, via our website.
Not satisfied with your purchase? We have a 60-days return policy!
Any request for returns / exchanges must be submitted to us within 60 days of receipt of goods. Refunds will exclude any delivery, scheduling, location and/or staircase delivery fees (referred to as ‘Delivery Surcharges’) paid when the original order was made, minus any restocking fees.
* Note: Certain products are not eligible for returns and/or exchanges
For more details, please refer to our Returns and Exchange Policy.
First, contact us with the details of your return request. Once your return item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return/refund.
Items should be unused, undamaged, in a resalable condition and with its original packaging and tags fully intact. TAG retains full discretion to decide whether any item is in a condition suitable for return and reserves the right to reject any returns if they are deemed unfit for return.
We only process exchanges for items if they are defective or damaged upon delivery. If you need to make an exchange, please email us at [email protected]. New Delivery Surcharges may be applicable (e.g. staircase delivery, location surcharge).